Hey fellow property managers and real estate enthusiasts! Gather 'round because Alicia Leckey, the head of department at Longview, just dropped some serious knowledge bombs on how to manage a team, conduct thorough tenant screenings, and ensure the safety of your team members. So grab your coffee and let's dive in!

1. Teamwork Makes the Dream Work

Alicia spills the beans on how they handle their massive team of 35 property managers at Longview. They work in pods, people! Each pod consists of a team leader, a second-in-charge (2IC), and 4 to 5 senior property managers. This pod-based system ensures that everyone has their responsibilities and KPIs in check. Plus, they have virtual assistants in the Philippines and in-house specialists to handle administrative tasks and legal requirements. Talk about a well-oiled machine!

2. Training: The Secret Sauce to Success

Longview takes training seriously, folks. Regular team meetings and optional training sessions keep their team engaged and on top of their game. Alicia is even considering implementing an online training platform like Work Metrics to streamline the process. They're all about consistent processes and staying ahead of the game. Who doesn't want to level up their training game?

3. Sharing is Caring

Alicia drops a truth bomb on the importance of collaboration and seeking advice from fellow leaders. Learning from other businesses can be a game-changer in improving your own practices. So, don't be shy to reach out and share your experiences. After all, a rising tide lifts all boats!

4. Super Sleuth: Tenant Screening Edition

Now, let's talk about tenant selection. Alicia spills the tea on how they ensure quality renters at Longview. It's not just about checking applications, my friends. They go the extra mile to scrutinize identification documents, verify addresses and employment details, and even conduct self-defense courses for their team members! Safety first, always.

5. The Devil is in the Details

Alicia warns us about the desperate times we're living in, where some renters resort to falsifying information to secure a property. Yikes! But fear not, fellow property managers. By being diligent in our screening process and paying close attention to discrepancies, we can protect the interests of property owners and keep the bad apples at bay.

If you haven't listened to the recording headover to Spotify and download it today.